How To Order

Place your custom clothing order in four simple steps

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1. Choose your garment and your garment colour

 

Whether you’re looking for a comfy hoodie or a well-cut polo, our extensive wardrobe of quality threads are tried and tested for wearability and durability wash after wash. For sizing, either use the garment size chart or contact us for a size pack. Just remember to pick one style and colour per custom clothing order.

2. Choose your front design

 

Our portfolio is bursting with designs that look great on fabric, but don’t let that stop you from submitting your own custom artwork! We can weave our magic to include names, logos, locations and dates in an awesome design that you will love. With design, you can choose:

    • To have a front and/or back design – or even embellishments on the sleeve or hood!
    • Names, nicknames or other text
    • Choose your custom colours from our PMS colour chart Our designers are happy to help you every step of the way, so please don’t hesitate to give us a buzz or drop us a line. For your convenience, it’s one design and colour palette per order.

*Please check garment product description before ordering

* One or two colour front screen print or pocket size embroidery is included free of charge.

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3. Submit for a quote

 

How easy was that? Now sit tight as we put together your quote form and artwork proofs so you can see your design come to life.
Not sure about the design? No worries! This is the perfect time to start making changes to your design so you get the best new wardrobe addition possible!

4. Ship it

 

You’re happy with the design, now what? Sign away on the dotted line! In just 3-4 weeks your custom Memory Threads shipment will be delivered FREE OF CHARGE with a bonus custom garment for the organiser. It’s just our special way of saying “thank you” for a job well done.

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Please note:

  • You can change your order anytime up until you approve the artwork and quote. Once you have signed off on the artwork and invoice you cannot make any further changes
  • Orders need a 50% deposit before they can be commissioned,  unless prior arrangement has been made
  • Production takes only a few weeks, if you have a deadline please contact us before placing your order enquiry

 

Our Promise

We are 100% reachable for any questions you have about your order or enquiry. As part of our commitment to you, we:

  • Keep you up to date on the progress of your order through production
  • Contact you once the job is fresh off the production line, has been double checked and is ready for dispatch
  • Assess every batch for quality control and review

 

 

Do you have questions? Visit our FAQ page or contact us.